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Your local TABC

TABC Compact with Texans

Originally created in 1935, the Texas Alcoholic Beverage Commission (TABC) is the state agency that regulates all phases of the alcoholic beverage industry in Texas. The duties of the commission include regulating sales, taxation, importation, manufacturing, transporting and advertising of alcoholic beverages. 

At TABC, we realize the great responsibility the state of Texas has placed on our agency and we are committed to providing the best possible service to the people of Texas. We pledge to: 

  • Apply the Alcoholic Beverage Code in a fair, consistent and timely manner. 
  • Exemplify courteous, ethical and professional behavior. 
  • Be fiscally responsible and accountable. 
  • Be accessible, transparent, efficient and effective. 


TABC’s mission is to serve the people of Texas and protect public health and safety through consistent, fair and timely administration of the Alcoholic Beverage Code.


A safe and healthy Texas served by an innovative Alcoholic Beverage Commission regulating a responsible and compliant alcoholic beverage industry.

Guiding Principles

  • We empower our employees to respond effectively to challenges. 
  • We recruit, develop, retain and value a highly competent and diverse workforce that will successfully execute our mission. 
  • We strive to be a competitive employer. 
  • We expect ethical and professional behavior of ourselves. 
  • We exercise discretion in our authority when making decisions based on ethical and legal principles. 
  • We do the right thing, and not just what we have the right to do. 
  • We work together to achieve goals and solve problems. 
  • We put responsible people into business and promote good business practices through open communication. 
  • We foster voluntary compliance through education. 
  • We provide the highest level of public safety by assessing and analyzing at-risk behavior and taking action against unlawful conduct. 

Customer Service Standards

We recognize that quality service is essential in meeting our mission, goals and responsibilities. We pledge to:

  • Treat you with professional courtesy and respect at all times. 
  • Provide you with accurate, timely and complete information. 
  • Respond to all inquiries as soon as possible within five working days of receipt. 
  • Process new (unprotested) applications within 60 calendar days. 
  • Acknowledge receipt of complaints within three working days. 
  • Resolve complaints within 60 working days and notify the complainant if any situations arise that may require additional time for complaint resolution. 
  • Provide helpful and up-to-date information on our website. 
  • Ensure our facilities are easily accessible and clean. 
  • Provide you with our Compact with Texans Customer Satisfaction Survey results and continually strive to improve our services. 

Public Information Officer

TABC’s public information officer (PIO) is responsible for responding to any concerns regarding the agency. You can contact the PIO at:

Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, Texas 78711

Individuals with Disabilities and Limited English Proficiency

TABC complies with state and federal laws related to providing access to individuals with disabilities and limited English proficiency and is committed to providing access to services, communications and participation in public meetings. Individuals should notify the agency several days before the requested services or attending a public meeting by mail, telephone at 512-206-3333 or TDD (Texas Relay) at 800-735-2989.

Complaint-Handling Process

Report Violations of the Alcoholic Beverage Code

You can file a complaint about violations of the Alcoholic Beverage Code, including establishments and people who sell or give alcoholic beverages to minors.

  • For all complaints, you will need to provide the name and location of the establishment, if applicable, and a description of the violations observed.
  • When we receive your complaint, we will acknowledge it within three working days.
  • We will make every effort to resolve your complaint within 60 working days.
  • We will notify you of any situations that would require additional time for complaint resolution.
  • The easiest way to file a complaint is through the TABC:Mobile app for iPhones and Android phones.

If you have any questions or would like to file a complaint using a different method, contact TABC at:

Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, TX 78711
888-843-8222 (888-THE-TABC)

Complaints Against TABC Personnel

In order to file a complaint against the agency or a TABC employee, contact our Office of Inspector General at:

Office of Inspector General
Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, TX 78711
Fax: 512-206-3207

Complaints Against the Provision of TABC Services

TABC is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or when providing services. You can file complaints alleging discrimination by the agency or a TABC employee on the provision of services by contacting:

Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, TX 78711
888-843-8222 (888-THE-TABC)

License and Permit Process

Your best resource when applying for a new license or permit is your local TABC office. They can walk you through the licensing process and answer any questions you might have. You can download the appropriate application packets with forms and instructions from our Licensing Forms page. The packets contain:

  • Information on the license or permit type you’re applying for.
  • Blank application forms and personal history sheets.
  • Conduct surety, tax bond forms or other bond/security forms, if applicable.

Please allow up to 60 calendar days for processing a new application. We may be able to complete the process quicker depending on the complexity of the application. For certain on-premise locations, the posting of a sign is required for 60 days before your license or permit is issued. Please contact your local TABC office as soon as possible to obtain a 60-day sign or download it here so you can print, cut and assemble it yourself. 

If a completed renewal application and all required fees have been submitted online through the agency website before the expiration date of the permit or license, the license/permit holder may operate under the expired license or permit until the renewal application is denied or issued. Paper renewal applications may be submitted but are not encouraged.

If you have any questions or comments about our license and permit application process, contact:

Licensing Division
Texas Alcoholic Beverage Commission
P.O. Box 13127
Austin, TX 78711
Fax: 512-206-3399

Questions, Comments, Suggestions and Requests for Information

TABC values your comments and will use them to measure our performance and improve our service. Communication of information and ideas provides an understanding and shared commitment toward achieving common goals. We will make every effort to respond to your inquiries within five working days of receiving them.

Your Satisfaction Is Important to Us!

Please take a few minutes to complete our Customer Satisfaction Survey. It will help us evaluate the services we provide and determine how they can be improved. We want to make this agency more responsive to the needs of the public, but we need your help to make it happen.