File a Business Complaint
Use the Alcohol Industry Management System (AIMS) or the resources on this page to report violations of alcohol laws or file a complaint about a TABC-licensed business.
Questions? Email firstname.lastname@example.org.
Filing Your Complaint
File Online Through AIMS
Anyone can file a complaint through AIMS, no login required. Click the AIMS button below and click the File a Complaint button under Public Actions. AIMS will guide you through the filing process.
PDF Complaint Form
- Make sure you have Adobe Acrobat Reader installed.
- Download the form below.
- Fill out the form in Adobe Acrobat Reader and click the “Email” button at the bottom. This will open up your preferred email client so you can send your complaint to us.
Other Ways to File
When filing your complaint, attach any supporting documentation if available. Do not send original records.
- Mail the form to: Texas Alcoholic Beverage Commission, Attn: Enforcement Division, P.O. Box 13127, Austin, TX 78711.
- Fax the form to 512-206-3449.
- Bring the form in person to your local TABC office.
What to Report
- A bar, restaurant, store or other TABC-licensed location that is:
- Selling alcoholic beverages to minors or intoxicated people.
- Selling alcoholic beverages after the legal hours of sale.
- Conducting illegal activity involving Narcotics and or Human Trafficking.
- Owned by someone other than the person named on the permit.
- Involved in any other illegal activity.
- A private club that is serving alcoholic beverages to non-members of the club.
- A person illegally providing alcoholic beverages to a minor.
- Parties or events involving minors illegally consuming alcoholic beverages.
- A person selling alcoholic beverages without a TABC permit.
- Any other illegal activity that involves alcoholic beverages.
Anonymous Complaints and Your Confidentiality
If you wish to remain anonymous when submitting a complaint form, do not provide any identifying information other than an email address. Keep in mind that including your name, phone number and address would let TABC investigators contact you if they have questions. TABC can also let you know the outcome of the investigation.
If you do file anonymously, provide as much information as possible. We close many anonymous complaints because we often don’t receive enough information.
TABC does not routinely publicize the name of a person who has filed a complaint. But the Texas Public Information Act requires that any information you provide will be disclosed to the public if it’s requested. Only personal email addresses will not be released to the public, but any other information within the email might be disclosed.
Once TABC Receives Your Complaint
- We will let you know that we have received it.
- A supervisor will review the complaint and determine whether there is sufficient information for TABC or another agency to investigate. This includes reviewing the complaint to verify that the statement indicates a potential violation of law or rules.
- If there isn’t sufficient information to investigate the complaint, the supervisor will close the complaint record and note the reason for closing the complaint without investigation.
- If the supervisor determines that another agency is better suited for the investigation, they will refer the information to that agency and note the referral. The supervisor will then close the complaint record.
- If you have asked to be notified of the investigation’s outcome, you will be notified when it’s been completed and/or the complaint record is closed using the contact information you provided.