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March 19, 2020

TABC Takes Steps To Maximize Teleworking Opportunities

AUSTIN – The Texas Alcoholic Beverage Commission will temporarily close its offices to the public beginning on Friday, March 20 and maintain essential services remotely. This will allow employees to maximize telework opportunities, while continuing to serve Texans.

The move comes amid the international coronavirus pandemic, which has led millions of Texans to practice social distancing and businesses to close their dining rooms and public-facing areas. These measures align with steps being taken across Texas and around the world in the interest of public health.

All TABC Licensing and Marketing Practices functions will be conducted either by mail or online, according to Executive Director Bentley Nettles.

"The health and safety of our employees and the people we work with every day is priority No. 1," Nettles said. "Even though this crisis has disrupted businesses statewide, TABC is committed to ensuring our state's economy can quickly recover once the emergency is over. For that reason, I've directed TABC staff to ensure the full range of customer service capabilities despite the office closures."

While the offices are closed, TABC's Licensing staff will continue to offer services to Texans by telephone, email, mail and the TABC website.

All applications for original, supplemental, renewal or temporary licenses and permits will be accepted by mail, email or online.

Applications can be mailed to:

TABC Licensing Division P.O. Box 13127 Austin, TX 78711-3127

Applicants in need of assistance can also call 512-206-3360 or email TABC's Licensing services can also be accessed through TABC:Online.

These changes will remain in effect for the foreseeable future. The leadership at TABC will monitor the situation and consult with state health officials to determine when operations will return to normal.

Media Contact:Chris Porter Public Information Officer (512) 206-3462